Terms of service

 

These Terms of Service govern your use of DERAL's website and services. By accessing or using our site, you agree to comply with these terms. If you do not agree with these terms, please do not use our services.

1. General Terms

  • Acceptance of Terms: By using our website, you agree to be bound by these Terms of Service.
  • Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our services.

2. Products and Pricing

  • Product Descriptions: We strive to provide accurate descriptions of our products, but we do not guarantee that all descriptions are error-free.
  • Pricing: All prices are in Israeli New Shekels (ILS) and are subject to change without notice. We reserve the right to correct any errors in pricing.

3. Orders and Payments

  • Order Acceptance: We reserve the right to accept or cancel orders for any reason, including product availability, pricing errors, or suspicion of fraud.
  • Payment: By placing an order, you authorize us to charge your chosen payment method for the total amount of your purchase.

4. Shipping and Delivery

  • Shipping: We ship to addresses within Israel and internationally. Shipping fees and delivery times vary depending on your location.
  • Risk of Loss: Once your order is shipped, the risk of loss or damage to the products passes to you.

5. Returns and Refunds

  • Right to Cancel: Under Israeli law, you have the right to cancel your purchase within 14 days of receiving the product, except for specific exceptions such as custom-made or perishable items.
  • Return Process: To initiate a return, please contact us at HELLO@DERAL.CO.IL within the 14-day period.
  • Refunds: If your return is accepted, we will issue a refund according to our return policy.

6. Account Responsibility

  • Account Creation: You are responsible for maintaining the confidentiality of your account information, including your username and password.
  • Use of Account: You agree to use our site in accordance with all applicable laws and not to engage in fraudulent or unlawful activities.

7. Intellectual Property

  • Ownership: All content on our website, including logos, images, and text, is owned by DERAL and protected by copyright and intellectual property laws.
  • Restrictions: You may not copy, reproduce, or use any of the content without our express permission.

8. Limitation of Liability

To the fullest extent permitted by law, DERAL is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

9. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with the updated effective date.

10. Governing Law and Dispute Resolution

  • Jurisdiction: These Terms of Service are governed by the laws of the State of Israel. Any disputes arising under or in connection with these terms will be resolved in the courts of  Israel.

11. Contact Us

If you have any questions or concerns, please contact us at:

  • Email: HELLO@DERAL.CO.IL